Virgin Atlantic selected a unique layout. And it wasn’t just good ordering on my part; my wife got the chicken dish, and we ordered the gnocchi for my daughter, and both were equally (if not more) delicious. Though this wouldn’t have been a massive deal for a day flight blocked at under seven hours, I nonetheless inquired about being put back in three seats together. July 19, 2016 by Mike Friedman. This post contains references to products from one or more of our advertisers. This site does not include all credit card companies or all available credit card offers. Give it a try and prepare to be amazed! The reverse side of the menu included drinks, which I found to be extensive for economy. For the most part, my first Virgin experience on their Airbus A340 was a good- but I’d have preferred to try the airline’s new Upper Class Suites, presently only available on … Nevertheless, it was nice being able to stay connected while traveling across the Atlantic, and had I been able to utilize the coverage for the entire time we were above 10,000 feet (about five hours), I would’ve characterized it as decent value. Yesterday I reviewed the start of my Virgin B787 trip with my Virgin Atlantic Clubhouse experience at Heathrow Terminal 3. I didn’t see any additional displays of snacks set up in the economy cabin, so this meant that by the time we made it through immigration, grabbed our bags, hopped the train into the city and reached our hotel, we were once again ravenous. After the initial service was finished, I twice used the call button to request additional drinks, and in both instances, an attendant was at my seat within 20 seconds, and they never acted as if it were a bother. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). I found that the speeds on board allowed just the simplest of tasks. Besides offering generally solid award availability, it’s easy to accrue Virgin Miles in Flyi… I have no problem at all with paying the additional cost of the flights themselves on a different day, but seriously £600 for administration seems rather excessive! Virgin Atlantic Upper Class cabin A350-1000. Around 10:20am, roughly an hour and 45 minutes after takeoff, the flight attendants came by with a full beverage service and then offered another at 11:45am. While I included details on timing above, here’s a rundown of how the flight went (all times Eastern Time): The economy-cabin flight attendants rotated as they served passengers, as we never seemed to have the same one twice. Flying Virgin Atlantic Upper Class is a great way to travel for a number of reasons, but here are few that really stand out. Excessive costs to change outward journey for flight for four. For an explanation of our Advertising Policy, visit this page. There were three passes available. The big drawback was the hard product, as it felt dated despite being less than 7 years old. Nevertheless, it was nice to put something in our stomachs so early in the flight. As a result, during takeoff and anytime we experienced even the most minimal amount of turbulence, the two would rub together, and the friction created a sound like squeaking mice. Great award rates, flight times that help prevent jet lag, roomy bulkhead seats, terrific food and friendly, efficient service. I would like to subscribe to The Points Guy newsletters and special email promotions. There were no announcements made in the lounge, and the departures board was never updated to indicate whether a flight was boarding. *Bonus value is an estimated value calculated by TPG and not the card issuer. All told, we were through and on our way within 10 minutes. Boasting brand new Upper Class, premium economy and economy cabins, the new products have been much-anticipated. Unfortunate that Virgin think that it’s good customer to charge long standing customers ( my husband has been in Flight Club since 2003) so much to change an outward part of a flight by two days! The young upstart didnt now how to evolve and so it lost its mojo. Boarding Virgin called for boarding pretty early, around 55 minutes before the flight. It was flavorful without being overpowering and provided a good balance of meat, vegetables and sauce. All passengers boarded through Door 2L, and the sleek Upper Class cabin was immediately to the left. Unaware of what the kids think is sexy now. In addition, the meal choices on the righthand side of the menu also had slightly inaccurate information. This was my first Virgin Atlantic flight, but I promise you that it won't be my last. I flew Virgin Atlantic Upper Class on their Boeing 787-9 Dreamliner from London to Los Angeles, which ended up being my favourite flight I've ever taken! On this Virgin Atlantic Flight 12 from Boston to London, we were on the Airbus A330-300, which has 33 seats in Upper Class. The old tapas menu had changed to a bar bites menu. Check in was efficient and friendly and then straight up in the lift to the special Virgin Upper Class security check area which is fantastic. Someone got an upgrade! The introductory letter on the inside wasn’t totally accurate, as our early-morning departure meant that our initial service didn’t include a full range of beverages (though the lack of complimentary sparkling wine was accurate, it was not something I was interested in purchasing). But over the Atlantic, I want to watch a movie, eat, drink and sleep, thank you. The one-way flight from Boston to Heathrow only required 20,000 miles through Virgin Atlantic’s Flying Club program — though had we be traveling on standard (nonpeak) dates, that would’ve dropped to 10,000 miles each way. Maybe it was because I was ravenous by this point, but my main dish was outstanding. Had I known this ahead of time, I could’ve saved about $100 per person on my award tickets, but c’est la vie …. While the Hilton is physically connected to the airport via a skybridge, I always opt for the Embassy when arriving late into or departing early from Boston, thanks to the spacious two-room suites as well as the property’s proximity to the rental car facility (a five-minute walk). Finally, at 10:50am Eastern Time — roughly two hours and 15 minutes after takeoff — the cabin supervisor was excited to announce that service had been restored. I wonder why Virgin seem to be the only airline to announce the number of passengers on board. This started with a hot towel, which happened to be the same as the ones in the premium economy cabin (I saw the flight attendant simply continue onto us from the premium economy row directly in front of us). I managed to squeeze in 2 of the bar bites and they were bites - tiny but tasty. © 2021 THE POINTS GUY, LLC. Our seats had been set with a small pillow and thin cover over the headrest. 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